Legal
Last updated: April 12, 2026
ValidRev ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains what data we collect, how we use it, and your rights with respect to that data. By using the Platform, you agree to the practices described in this policy.
When you register, we collect your name, email address, and password (stored as a secure hash). If you sign in via a third-party provider (e.g. Google), we receive basic profile information from that provider.
You may optionally provide additional profile information such as your bio, website, Twitter handle, and country.
When you connect a Shopify or WooCommerce store, we collect and store:
This data is pulled directly from your store's API. Access tokens used to retrieve this data are stored encrypted using AES-256 encryption.
When a store sale is initiated, we collect offer amounts, accepted prices, commission calculations, and escrow transaction references. We do not store full payment card details - these are handled by Stripe and Escrow.com.
If KYC verification is required, identity documents and verification results are handled by a third-party KYC provider. We store only the verification status (none / pending / approved / rejected) and the date of verification.
We automatically collect standard usage information including IP addresses, browser type, device information, pages visited, and session duration. This is used to maintain platform security and improve the user experience.
Messages sent between buyers and sellers through the Platform's messaging system are stored in our database. These are accessible to both parties and to ValidRev for dispute resolution purposes.
We use the data we collect to:
We do not sell your personal data to third parties. We do not use your data for advertising purposes.
The following data is displayed publicly on the Platform by default when you publish a store listing:
If you enable anonymous listing mode, your name, store URL, and identifying details are hidden from public view. Revenue data remains publicly visible as it is the core purpose of the Platform.
If you set your profile to private, your profile page will not be publicly listed, but your store's revenue data may still appear on public leaderboards if your listing is active.
We share data with third parties only as necessary to operate the Platform:
All third-party providers are contractually obligated to handle your data securely and in accordance with applicable privacy law. We do not authorize them to use your data for their own marketing purposes.
We retain your account and store data for as long as your account is active. If you delete your account:
You may request deletion of your data at any time by contacting us at privacy@validrev.com. Certain data may be retained where required by law or legitimate business interests (e.g. completed transactions).
We use cookies and similar technologies for:
You can disable cookies in your browser settings, but this may affect Platform functionality. We do not use third-party advertising cookies.
We take the security of your data seriously. Measures we employ include:
No system is 100% secure. In the event of a data breach that affects your personal data, we will notify you as required by applicable law.
Depending on your jurisdiction, you may have the right to:
To exercise any of these rights, contact us at privacy@validrev.com. We will respond within 30 days.
The Platform is not intended for users under the age of 18. We do not knowingly collect personal data from minors. If we become aware that a minor has provided us with personal data, we will delete it promptly.
We may update this Privacy Policy from time to time. We will notify registered users of material changes via email. The "Last updated" date at the top of this page indicates when the policy was last revised.
For privacy-related questions or requests, contact us at: privacy@validrev.com
